Our Consulting Services

Chief of Staff

 
  • This work is a combination of building cultures, building operations, and social systems analyses and practices

  • We discover what you uniquely bring and help you build and act on it with organization-wide strategic planning

  • We collaboratively craft internal operations and people processes for the work you do and are moving toward

  • We help you pilot, design, and hire the people you need to grow your impact

  • We advise and coach executive team / founders

  • We have undertaken a variety of projects to expand organizational impact and sustainability, including marketing, business development, and program pilots

Building Cultures

 
  • Cultivating or retaining intentional culture while an organization or program grows and changes

  • Organizational development and recruitment, including deciding next roles to hire, scoping, and executing or designing recruitment operations

  • Harnessing internal communications to make better, more inclusive, decisions 

  • Honing processes that focus and align teams for impact with attentiveness to bandwidth

  • Clarifying the big picture mission and values you want to share with the world

  • Aligning formal and informal practices with that mission and values

Building Operations

 
  • Supporting future growth with more scalable process 

  • Building or refining foundational project management processes

  • Strategic design and facilitation, and tactical structures for strategic implementation

  • Repeatable structures for doing and communicating the work internally

  • Building and piloting new programs, service lines, and/or revenue sources

  • Retaining, engaging, and expanding existing customers

  • Collaborating with you and your team to integrate the big picture with the everyday details

Social Systems Analysis + Practices

 
  • Research and landscape analysis of how the work you aim to do is situated within existing social systems

  • Values facilitation and structure for how you engage with the communities you serve, whether customers, clients, grantees, recipients, funders, or otherwise

  • Uncovering surprising ideas and connections borrowing from other industries or movements in social space

  • Inspiration from grassroots organizations and startups innovating in our moment

  • Building and piloting new programs, service lines, and/or revenue sources

Other ideas?

 

We also excel in the ambiguous places that successful organizations and programs often find themselves: potential turning points; opportunities to amplify values and impact; and nuanced group or community dynamics, to name a few. Happy to hear more about your unique situation and see how we can help.

We are ready to dive in at the level you need

 

Fractional leadership - a deeper relationship to supplement your leadership team without the structural reorganization and at a fraction of the expense

Project-based work - honing together a well-defined project to meet key goals

Client Testimonials

"Stephanie's help has been invaluable for the past five years-from reshaping how our services team thinks about their work; to implementing systems that have become integral to our day-to-day functioning; to building a recruiting pipeline that has transformed our company.

Stephanie always wants to work on the stuff that matters. She is kind and perceptive. She has a warm, generous spirit balanced with a desire to get shit done. She is awesome and you should work with her."

- Jacob, co-founder at Relevant

Healthcare

"When we launched our organization, we engaged Purpose Ops to support the build out of our internal operations.

Stephanie came in ready to support change and deliver impact on day one.

She thrives in a dynamic environment, is a quick and eager learner, brings a strong strategic lens to everything she does, and a lovely colleague who is flexible and adaptable to changing contexts.

Throughout our time working together, she was thoughtful and reflective about the ways she could contribute to the success of our team while consistently keeping our organization's best interest as her number one priority. Stephanie is a leader we can confidently recommend.

- Mary and Krysti, CEO and COO, Equity Accelerator

“Stephanie has worked with two of my businesses, Franklin Common and Plugin House. Whether developing new programs with community partners or building efficient internal systems, she consistently demonstrates creativity, resourcefulness, and a strong mission-driven approach.

Stephanie is both proactive and responsive, detail-oriented yet strategic—a wonderful collaborator who elevates the impact and sustainability of projects."

- Anmol Mehra, President, Plugin House